2010 Demand Trend Analysis of the U.S. SMB SaaS/Hosted Services Market

This report focuses on the SMB Business Application Software Market opportunity in the U.S. among small and medium businesses (or SMBs, firms with 1-999 employees). Total market opportunity and underlying market drivers are assessed for 8 separate categories of hosted business applications ? accounting, business analytics, CRM, E-Mail, ERP, HR, payroll, productivity suites and project management. The analysis also provides a contrast of adoption, market opportunity, growth and key SaaS-related needs across 4 employee segments.