The AMI-Partners Blog

AMI analysts will acknowledge Information Communications and Technology (ICT) providers that effectively use social media to inform the purchase process of small and medium businesses.

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AMI will present a webinar on Wednesday, May 26, on social media and SMBs.

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Although the number of SMBs using social media has grown drastically over the last few years the industry’s understanding of what drives SMBs to uses these tools remains limited.

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Press release: The total US audio and web conferencing market was $1.5 billion in 2009, AMI research estimates.

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AMI has just released its new “Heat Map,” intelligence on the top SMB verticals planning to make significant ICT investments this year.

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Small and medium businesses in India (SMBs, or companies with up to 999 employees) are increasingly feeling the importance of managed printing services.

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In addition to the well documented predictions, AMI’s team of go-to-market analysts have identified the following six (6) trends that the industry has ignored.

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New AMI research shows that President Obama and Congress may not be doing the best job of soothing SMBs’ concerns over the economy. US SMBs are showing a little optimism in the new year, with a lot of apprehension.
As a recent AMI report shows, US SBs who felt the government was responding very well to [...]

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The current economic downturn has forced European SMBs to scrutinize every aspect of their spending. Much has been made about how strained financial circumstances are making the predictable, regular opex outlay of “in-the-cloud” IT services propositions more attractive to SMB decision-makers. Certainly AMI is seeing this reflected in the uptake of Remote Managed IT Services (RMITS), which has experienced a spurt in growth during the last few months (see AMI’s recently published report on The Emerging SMB Managed Services Market Opportunity & Ecosystem in EMEA, September 2009).

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Despite what could be considered the most challenging economic environment for information technology, one segment of channel partners is thriving in this market. The economic downturn has forced a number of channel partners to reassess their business model and look beyond their current portfolio of IT solutions. This has led to the growth of partners focused on providing Software-as-a-Service based solutions (SaaS partners). SaaS partners continue to drive significant growth by addressing the key challenges faced by their Small and Mid-sized Business (SMB) customers.

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